Frequently Asked Questions

If you are new to playing bingo online then it is quite likely you have some questions about playing on the Internet. This FAQ section aims to cover the most common questions. If you have a question which is not answered below then please contact us.

Is online bingo legal?
Yes, in the UK online bingo is legal as long as the bingo site is licensed by a UK or EU regulated jurisdiction such as Malta and Alderney. All bingo sites listed on Online Bingo Player UK have the correct licensing.

How old do you have to be to play?
You must be of legal age which is 18 in the United Kingdom.

Is it safe to use my credit card?
Yes, at all of the sites we list you will find secure banking sections which use the same security technology as the worlds leading financial institutions.

How do I get my winnings?
The payment options vary from site to site but in general you should have the option of getting your winnings paid back to the credit card you used to deposit. Other options include cheque and for really big wins bank transfer.

Is it safe to install the bingo software?
Yes. We have tested all of the bingo sites that we list and you can be assured that there are no viruses or anything negative. The bingo sites want you to play and have a great time so they ensure that the software is safe to download and install.

Are the games fair?
Yes, at all of the bingo sites that we list the games are fair. As the bingo sites make money every time you buy cards they always make money no matter who wins.

How much do the bingo cards cost?
This varies from site to site. We suggest reading our reviews as they all have the card prices in the Quick Summary section. In general you are looking at between 5p and £1 per card depending on where you play.

Can I play with my friends?
Yes. This is one of the great things about online bingo. You can make a time when all of your friends will be online and you can chat while you play. It also means that you can play with friend who live abroad or who don't like to travel to a real bingo hall. One of the best things about online bingo is the community feeling.

Can I claim the bonus money more than once?
No. The no deposit and welcome bonuses can only be claimed once per household. Terms and conditions apply to all bonuses and wagering requirements apply. Most sites have ongoing bonuses so there is really no reason to try to claim a welcome bonus more than once.